Facebook users can get the benefits of connecting with the people around them. You can now get in touch with your long-lost friends and go through the news feed. You can also share the posts and videos on your Facebook account. Sometimes it happens that you try to log in to your Facebook account but you are not able to do that. In this case, you can take the following steps listed below that can help you get into your Facebook account. The below-mentioned things will let you know everything about logging in to the Facebook account if your Facebook app is not working.
Getting into the Facebook account:
You can check the password of your Facebook account if you are entering it correctly or not.You can also try to open the Facebook app in another web browser if you are facing the issues.For more, you can go for the password reset process. You can do that by taking the steps listed below. The password reset process will provide you with the understanding of getting back access to your account. Open the Facebook page and enter the email address.You can click on the “Forgot password” tab and it will take you to the new web page where you will have to enter the recovery options.You can get back the account via the recovery phone number or email address. If you choose the recovery phone number, you will get the verification code on the phone number associated with the Facebook account.You will have to enter the code and then click on Next.You will now have to enter the new password of the Facebook account and click on the “Save changes.”
Troubleshooting steps to fix Facebook not working properly:
Check to see if the Facebook app is updated:
Facebook pushes out the updates often and if you use the older version, then it might suddenly crash. To update the app, you need to go to the app store or Google play store. So, you need to download and install the update available.
Clear cache if you are using the android phone:
You need to go to the Facebook app in the app management that you will find in the settings if your Facebook is not working properly and then you can clear the cache. This will also help you remove the cookies in your Facebook account.
Check your internet connection:
Sometimes when your Facebook feed does not load or you face a similar problem with the app, then it can be because of the internet connection. So, you need to check it out and if you find the signal weak, then you can connect to another strong Wi-Fi. You can also try to disconnect and join the same network again.